Introduction
At Zanzea® Dress, Clothing, Tops, Jacket (“Zanzea“, “we“, “us” or “our“), we respect the privacy of our users (“you” or “your“). This Privacy Policy explains how we collect, use, disclose, and protect your personal information through our website zanzeas.shop (the “Site“) and the services, features, content, and applications we offer (collectively with the Site, the “Services“).
Please read this Privacy Policy carefully. By visiting and using the Site or Services, you agree that your personal information will be handled as described in this Privacy Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use, including its applicable limitations on damages and the resolution of disputes. The Terms of Use are incorporated by reference into this Privacy Policy.
What Information Do We Collect?
Information you provide: We collect information you provide directly to us when you create an account, make a purchase, sign up for our newsletter, interact with our chat bot, participate in surveys, forums or promotions, or otherwise communicate with us. This information may include:
- Contact details such as your name, email address, postal address, and phone number.
- Account information such as your username and password.
- Payment information such as your credit/debit card number and billing address.
- Profile information such as your profile photo, gender, birthday, and interests.
- Communications such as emails, chats, and phone calls with our sales and support teams.
Information we collect automatically: We may automatically collect the following information about your use of our Site or Services through cookies, web beacons, and other technologies:
- Log information such as your IP address, browser type, operating system, referral URLs, device information (e.g. device IDs), and details about your activity on our Site and Services, including the sites you access before and after visiting our Site.
- Information about your interactions with our emails, such as opens, clicks, and shares.
- Information collected by cookies or similar technologies about your browsing preferences and activities on our Site and Services.
Information from other sources: We may obtain information about you from other sources such as social media platforms that you connect to our Services with, and publicly available sources. This information may include your name, email address, timeline posts/tweets, likes, friends list, profile information, and demographic information.
How Do We Use Your Information?
We use your information for the following purposes:
- To provide, maintain, and improve our Site and Services, including to process transactions, authenticate users, and remember your preferences.
- To understand user needs and interests, personalize your experience, and customize our interactions with you.
- To send you confirmations, updates, security alerts, support messages, administrative messages, and otherwise facilitate your use of the Services.
- To notify you about changes to our Site and Services and provide other communications such as newsletters and promotions that may be of interest to you. You can control your email preferences at any time within your account settings or by using the unsubscribe link within each email.
- To process applications and orders, fulfill and deliver products and services, make recommendations, complete purchases and transactions, and provide customer service.
- For internal research and development purposes to improve our Site and Services.
- For audits, security, compliance, or fraud monitoring and prevention purposes.
- To enforce our Terms of Use, this Privacy Policy, and other policies.
- As permitted by law and as described to you when collecting your personal information or with your consent.
With Whom Do We Share Your Information?
Vendors and service providers: We may share your information with third-party vendors and service providers that perform services on our behalf, such as helping to provide our Site and Services, processing orders and delivering products, sending emails and other communications, providing marketing assistance, providing search results and links, processing credit card payments, and providing customer service.
Business transfers: As we grow and develop our business, we may sell or purchase businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the information we possess may be among the transferred assets.
Legal requirements: We may disclose information about you if required to do so by law, regulation, subpoena, court order or legal process. We may also disclose your information to law enforcement, governmental agencies, or authorized third parties if we believe in good faith that such disclosure is necessary to comply with legal requirements, prevent fraud, protect your safety or the safety of others, investigate violations of our policies, or protect our rights and property.
With your consent: We may share your information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent or direction.
Aggregated or anonymized data: We may use your non-personal information and aggregate or anonymize personal information to analyze usage trends, create statistical analyses, and for other research, analytical, and product development purposes.
How Do We Protect Your Information?
We use reasonable physical, technical, and administrative safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security. If you have any questions about our security, you can contact us at [email protected].
Your Choices and Rights
Marketing communications: You can opt out of receiving promotional communications such as marketing emails from us by following the instructions in those communications. If you opt out, we may still contact you for transactional or informational purposes related to your account.
Access: You can access, review, and change your personal information by logging into your account and editing your account profile. If you have trouble accessing your account, contact us at [email protected].
Deletion: You can request deletion of your personal information by contacting us at [email protected] and we will respond in a reasonable timeframe. Where permitted by law, we will delete your personal information, but may need to retain archived copies for our records and to comply with the law.
Object, restrict, or withdraw consent: Where you have provided consent for our processing of your personal information, you can contact us to object, restrict, or withdraw your consent at any time by emailing us at [email protected].
Submit complaints: If you reside in the EU and believe we maintain your personal information subject to GDPR, you can submit a complaint regarding our collection or use of your information with your local data protection authority. You can contact our EU Representative at [email protected] for further information about your rights under EU law.
We will respond to any rights requests under EU or other privacy laws as required by law.
International Data Transfers
We are headquartered in the United States and have service providers in other countries, so your personal information may be transferred outside of your state, province, or country to the United States or other locations where privacy laws may not be as protective as those in your jurisdiction.
If you are located in the EU or other regions with laws governing data collection and use, we comply with applicable data protection laws to provide an adequate level of data protection for the transfer of your personal information to the United States and other countries.
Children’s Privacy
Our Services are not designed for or targeted at children under the age of 13. We do not knowingly collect personal information from children under 13 without obtaining parental consent. If you are a parent or guardian and believe we may have collected information about a child without consent, please contact us at [email protected].
California Privacy Rights
If you reside in California, you have the right to request information about how we share certain personal information with third parties and affiliates for their direct marketing purposes under the California Shine the Light law. All requests for such information must be in writing and sent via email to [email protected] or the mailing address below.
We will provide a list of categories of personal information disclosed to third parties for third-party direct marketing purposes during the preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. We reserve the right to not respond to requests submitted other than to the email or mailing address specified in this section.
Changes to this Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in the law, our information collection and use practices, the features of our Services, or advances in technology. If we make any material changes, we will notify you by email (sent to the email address registered with your account) or by posting a notice on our Site prior to the changes taking effect. We encourage you to periodically review this page for the latest information about our privacy practices.
Contact Us
If you have any questions about our Privacy Policy or information practices, please feel free to contact us at:
Zanzea® Dress, Clothing, Tops, Jacket
Email: [email protected]
Mailing Address:
1234 Fashion Avenue
Los Angeles, CA 90012
